Frequently Asked Questions

What payment methods do you accept?

We accept all major credit cards and other secure payment options at checkout. All payments are processed in Canadian Dollars (CAD). [Confirm final list once Shopify Payments / PayPal setup is complete.]

How long does shipping take?

Orders typically ship within 1–2 business days and arrive within 3–7 business days depending on your location. See our Shipping & Returns page for full details.

Do you ship internationally?

As of now, we do not offer international shipping. We are working on providing international shipping in the future.

How do I know what size to order?

Check our Size Guide for measurements across helmets, jackets, gloves, and boots. If you're between sizes, we recommend sizing up for riding gear worn over layers.

What is your return policy?

Most unused items in original packaging can be returned within 30 days of delivery. Some returns are subject to a stocking fee. Full terms are in our Refund Policy. [Placeholder window — confirm with client.]

Do the parts you sell fit my specific bike?

Many of the parts are model-specific. If you're unsure on the fitting, details of the parts can be found on the product page, or contact us with your bike's make, model, and year before ordering.

How can I track my order?

You will receive a tracking number once your order ships. You can also check your order status anytime on our Track Your Order page.

Do you offer warranties on parts and gear?

Yes — coverage varies by brand and manufacturer. See our Warranty page for details.